

Resume
Experience
January 2021 - Present
Mixology Consultant
Onomo Hotel
Kigali, Rwanda
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Ability to create, manage and maintain bar processes
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Hire, Train, and Oversee Staff
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cocktail concept development
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menu engineering
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beverage development
January 2020 - December 2020
Bar manager
Blackstone Lounge
Kigali, Rwanda
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Manage Inventory
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Hire, Train, and Oversee Staff
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Lead by Example
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Lead Operations
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Ensure Bar Cleanliness and Safety
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Conduct Marketing
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Maintain a Budget
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Build Relationships with Clientele

January 2019 - December 2019
Restaurant & Bar manager
Amata N'Ubuki Boutique Hotel
Kigali, Rwanda
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Leading front-of-house and back-of-house teams.
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Handling team conflicts.
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Streamlining operations.
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Hiring and onboarding new employees.
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Ensuring and measuring guest satisfaction.
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Managing inventory.
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Managing finances.

April 2018 - January 2019
Bar Supervisor
The Retreat by Heaven
Kigali, Rwanda
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Ensuring good customer service
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Scheduling shifts
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Training staff
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Maintaining stocks
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Assisting customers
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Reporting to managers
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Handling budget allocation
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Evaluating bar stock level
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Ordering bar supplies

July 2016 - February 2017
Bartender and waiter
Heaven Restaurent and boutique hotel
Kigali, Rwanda
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Verify identification and age requirements of customers
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Mix traditional and creative cocktails
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Process payment from customers
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Clean glasses and bar utensils
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Make suggestions based on customer tastes and preferences
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Record and balance cash receipts and prepare cash deposits
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Open and maintain tabs throughout their shift
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Build a rapport with regular customers to create a positive atmosphere

January 2016 - June 2016
Barista and a waiter
Khana Khazana
The Authentic Indian Restaurant
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Kigali, Rwanda
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Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
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Cleaning and sanitising work areas, utensils and equipment
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Cleaning service and seating areas
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Describing menu items and suggesting products to customers
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Servicing customers and taking orders
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Ordering, receiving and distributing stock supplies
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Receiving and processing customer payments
Education
2013-2015
MARANATHA College
ACCOUNTANCY
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DIPLOMA A2
The practice of recording, classifying, and reporting on business transactions for a business. By providing feedback to management regarding the financial results and status of an organization.
Rwanda
SUBJECTS:
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Financial & Cost Accounting
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Ethics & Deontology
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Principles of Management
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Business Administration
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Law

Professional skillset
Ability to create relevant partneships
Staff training on sales pitches
Mixology and preparation
Deep knowledge of the food indusrty
Creates content and works with marketing team on all social media accounts
Events and marketing
Point of Sales (POS) System
Efficiency and consistency
Customer oriented mindet
Commercial awareness
Sales optimization
Digital Analytics
Languages
English (native)
French (proficient)
Kinyarwanda (proficient)
Swahili (proficient)